Get in Touch With Us
Whether you have a question about one of our casino reviews, spotted something that needs updating, or want to share feedback on our rankings, this page explains the best way to reach us and what you can expect in return.
How to Contact Our Team
Email is the most reliable way to reach us. Write to us at [email protected] and a member of the editorial team will read your message personally. We aim to respond within two working days. During busier periods it may take a little longer, but we follow up on every genuine enquiry.
To help us get back to you faster, please include a brief description of your enquiry in the subject line — for example, whether it relates to a specific casino review, a bonus query, a correction, or a partnership matter.
What You Can Write to Us About
We hear from a wide range of readers. The most common reasons people contact us include:
- Questions about our reviews — If something in our coverage of Australian online casinos is unclear, or you want more detail on how we assess a particular site, ask away.
- Corrections and factual updates — Bonus terms change, payment options are added or removed, and licensing details shift. If you have spotted something that looks out of date or inaccurate, we want to know. We take the accuracy of our content seriously.
- Feedback and content suggestions — Is there a topic you would like us to cover — a specific casino, a payment method like PayID, or a guide to pokies RTP? Reader input genuinely shapes what we write next.
- Partnership and commercial enquiries — If you represent a casino operator or affiliate and want to discuss how your product might be considered for coverage, please introduce yourself and outline what you have in mind. Note that commercial relationships do not influence our editorial rankings.
- Responsible gambling concerns — If you or someone you know is experiencing difficulties related to online gambling, please mention this in your message. We will point you towards appropriate support services in Australia, including the Gambling Help Online service available at 1800 858 858.
What Happens After You Send Your Message
Every message is read by a real person on our editorial team — not filtered through an automated system. Once we have reviewed your enquiry, we will direct it to the team member best placed to help and respond from a named address.
Our standard response window is two working days. If your matter is urgent, please say so clearly in the subject line and we will prioritise accordingly.
About Our Editorial Standards
The reviews and rankings published on Online Casinos Australia are produced independently. Our editorial team researches and verifies information about each casino — covering licences, bonus conditions, game ranges, payment methods and withdrawal processes — before any content goes live. Commission arrangements with operators do not determine where a casino is ranked; that position reflects our editorial assessment only.
If you believe any content on this site is misleading, outdated or factually wrong, please flag it. We review all such reports and update pages where warranted. Reader scrutiny is one of the most useful checks on accuracy we have.
You can read more about the casinos we cover on our best non GamStop casinos page, which outlines a wider set of offshore options available to Australian players.
A Note on Responsible Gambling
Online Casinos Australia covers offshore online casinos available to Australian adults aged 18 and over. We encourage all readers to set personal limits before playing, use the responsible gambling tools offered by individual casino sites, and seek independent support if gambling stops being enjoyable. The Australian Government's Gambling Help Online service (1800 858 858, available 24 hours) offers free and confidential advice.
If your message to us relates to a gambling concern — whether personal or about someone else — we will treat it with care and direct you to the right resources.
Prefer to Browse First?
If you arrived here with a question about a specific casino, bonus type, or payment method, there is a good chance our reviews already cover it. Our non GamStop casino guide is a useful starting point for understanding which offshore sites accept Australian players and what each one offers in terms of games, promotions and banking options.
We look forward to hearing from you.